FAQ
  • Do not panic.  Don’t spray termites with any insecticides or chemicals and don’t disturb termites.  Just leave them alone.  Termites do their destructive work very slowly, so your home or furniture will not disappear or collapse overnight.  Contact us for a home inspection.
  • Currently, there are several professional chemicals on the market that are used for termite control.  Insecticidal treatment is a conventional technique commonly used by many pest control firms for termite control.  The more advanced technique is called termite baiting.  Among the various chemicals and techniques, termite baiting is considered a relative safer and comprehensive method in termite control.
  • The baiting technique involves the installation and monitoring of baits stations intended to intercept termites.  Once termites have been detected in the stations, bait is applied.  The termites feed on the bait and take it back to the colony where termites transmit the bait to other members throughout the entire colony.
  • Exterra termite bait – “Requiem” consists of termites’ favourable food – cellulose and a slow-acting chitin inhibitor called Chlorfluazuron which is lethal to termites.  The slow-acting characteristic of the bait is crucial in eliminating the entire termite colony.  If the bait kills too quickly, sick or dead termites may accumulate in the vicinity of the bait stations, increasing the chance of avoidance by the termites in the area.  Slow-acting bait enhances transmission of the lethal bait to other termites, including those that never fed on the bait.  Eventually, the complete colony is eliminated.
  • You can hardly buy termite bait in shops.  The bait can only be used by authorized operators and trained personnel.  Termite baiting method is a multi-step process that you really need an experienced and professional expert to do it for you.
  • Unlike a single conventional insecticidal treatment, Exterra Baiting System includes a process eliminating termite colony whereby a combination of techniques, baiting and inspection is required to monitor the process.  Thus, a quote can only be obtained after a house inspection by our professional termite experts to determine which combination of methods is right for your situation.
  • Not necessary at all. Absolute safe, odourless, no vapor.
  • Unlike many pest control firms in the industry, all our technicians work for us full time and we don’t subcontract jobs out to other firms. Besides, we only hire staff who are polite, well-presented and reliable as well as who are friendly and understand the importance of customer services.  Aggregated from wide-ranging experience, we understand your needs in every detail.  We are authentic in specializing termite control.
  • Yes, all our treatments provide guarantee service.
  • No – usual operation hours are 9am to 6pm Monday to Friday except Saturday and Public Holidays.